Shipping Policy

FAQ

How do I track my order?

Within 3-5 business days of placing your order, your package will be ready for shipping. You will then receive an e-mail from Mummysh containing your package’s tracking information.

 
What are your delivery options?
 
We currently offer delivery within UAE and the vast majority of our deliveries are provided by a secured courier service to ensure the highest convenience to you. 

 

 

How do I return an item?

You can contact us within 7 working Days from the date of your order receipt to return an item. For this purpose, you can drop us an email to info@mummysh.com with your Order Number as mail subject.

What are your payment options?

We aim to offer the most relevant payment methods to you in an SLL encrypted environment. Currently, we offer the following payment methods: Visa, Mastercard & COD (Cash on Delivery).

 

 

Do you provide International delivery?
 

Currently, we do not serve outside the UAE. However, we are in process to initiate International delivery very soon. 

 

 

 

What is your returns/refund policy?
 

We accept returns on orders shipped in UAE within 07 days of purchase, no questions asked. Please ensure that tags are still intact and that items are unworn, unwashed, and undamaged. 

 

We do not offer refunds, instead, items can be exchanged.